Last updated: 21 August 2026
This privacy notice describes how Unwhu Technologies collects, uses, and protects your personal data in relation to the Privacy Notice for Business Customers.
We collect personal data you provide directly to us, such as your name, email address, phone number, and payment information. We also collect data automatically, including device information, location data, and usage analytics.
We use your personal data to provide and improve our services, process payments, ensure platform safety, comply with legal obligations, and communicate with you about your account and our services.
We use artificial intelligence ("AI") and automated systems to operate and improve our Platform. This may include matching customers with service providers, generating responses to enquiries through automated chat or support tools, summarising feedback, detecting fraud, and personalising communications.
When you interact with an AI-assisted feature — such as a chatbot or automated support tool — the information you provide may be processed by AI to generate a response. We work with third-party AI providers who process data on our behalf under appropriate data-processing agreements. Your personal data is not used to train AI models without your explicit consent.
Where automated processing produces decisions that significantly affect you, you have the right to request human review. To ask how AI was used in relation to your data, or to request a human review, contact us at privacy@unwhu.com.
We process your personal data based on your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating the Platform.
We may share your personal data with service providers, business partners, and legal authorities where required. We never sell your personal data to third parties.
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at privacy@unwhu.com.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymise your data.
If you have any questions about this privacy notice, please contact us at privacy@unwhu.com.
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